A groundbreaking national cooperation platform initiative proposed by the Global Union<\/p>\n\n\n\n
Federation of Tokyo Metropolitan Youth Unions
April 22, 2026<\/p>\n\n\n\n
The Global Union (National Tax Union) has officially launched a nationwide, participatory social issue resolution project designed to evolve \"public cooperation\" in tax administration into a form suitable for the modern digital society.<\/p>\n\n\n\n
This project is not intended to criticize the National Tax Agency or regional tax bureaus across Japan, but rather to take a supportive stance in offering hyper-constructive proposals to make existing systems even easier to use and to upgrade them into a two-way model.<\/p>\n\n\n\n
First, there is a fact that we would like the public to recognize correctly: the National Tax Agency and regional tax bureaus have already established contact points on their official websites to widely receive information from the general public.<\/p>\n\n\n\n
The \"Provision of Information on Tax Evasion and Omission\" form is a prime example, made publicly available as an open channel accessible to anyone. Based on the recognition that tax administration cannot function without the cooperation of the citizens, this is an extremely advanced public cooperation system that the National Tax Agency has developed over many years.<\/p>\n\n\n\n
On the other hand, it is also a widely known fact that several issues are becoming apparent in modern society.<\/p>\n\n\n\n
First, there is a lack of systems for \"acknowledgment of receipt\" and \"notification of processing results\" for citizens who provided information. Citizens who send information cannot confirm how their information was handled.<\/p>\n\n\n\n
Secondly, a feedback loop of information has not been established between the frontline of information provision and the frontline of investigation. There is no mechanism in place to maintain the motivation of citizens who provide high-quality information for future instances.<\/p>\n\n\n\n
Third, incentives for providing information (such as social recognition and tax evaluations) are not institutionalized.<\/p>\n\n\n\n
Fourth, the linkage between information provision systems and measures for identity verification and impersonation prevention is not keeping pace with the digital age.<\/p>\n\n\n\n
These are not just the individual responsibilities of the National Tax Agency, but common challenges of digital government that society as a whole must resolve. That is precisely why it is worth citizens taking the initiative and working together to solve them.<\/p>\n\n\n\n
Taking advantage of our zero union dues policy, we propose to build a national cooperation dashboard with the following features in collaboration with the National Tax Agency.<\/p>\n\n\n\n
(1) Automation of information provision receipt notice<\/p>\n\n\n\n
A system where a receipt notification is sent immediately when citizens provide information. Through number management, citizens can track which phase their provided information is in.<\/p>\n\n\n\n
(2) Quality scoring function for provided information<\/p>\n\n\n\n
A mechanism to provide feedback to citizens on quality evaluation based on the objectivity, specificity, and verifiability of information. Citizens who provide high-quality information are publicly recognized as \"tax administration collaborators.\"<\/p>\n\n\n\n
(3) Two-way Q&A channel<\/p>\n\n\n\n
A channel through which the IRS can contact citizens to request additional verification of this information. The system is designed so that citizens can freely choose whether or not to respond, and no disadvantages will arise even if they do respond.<\/p>\n\n\n\n
(4) Anti-spoofing function<\/p>\n\n\n\n
To protect citizens from third parties impersonating the National Tax Agency, we have established a pre-visit contact protocol and a real-time visitor ID verification API. This structurally reduces the risk of information leaks originating from impersonation, such as the Osaka Regional Taxation Bureau incident (announced in April 2026).<\/p>\n\n\n\n
To institutionalize social approval for the provision of information by citizens,<\/p>\n\n\n\n
I propose this. By doing so, we will foster a culture together as citizens where providing information is socially recognized and valued as an \"expression of public-spiritedness.\"<\/p>\n\n\n\n
Citizens who provide information sometimes do so in a manner that includes their own observations, judgments, and opinions. As an expression of freedom of speech under Article 21 of the Constitution, this is something that inherently deserves respect.<\/p>\n\n\n\n
If the IRS develops an evaluation framework that distinguishes between \"observation\" and \"fact,\" citizens can feel secure in providing information in their own words. Our union will develop and provide this evaluation framework free of charge through collaboration with administrative law scholars, constitutional scholars, and practitioners.<\/p>\n\n\n\n
In addition to the web form,<\/p>\n\n\n\n
Through these diversifications, we will lower the psychological and physical hurdles to providing information and create an environment where all citizens can participate proactively.<\/p>\n\n\n\n
Our union's basic stance is to wholeheartedly support the National Tax Agency and regional tax bureaus across the country.<\/p>\n\n\n\n
The already established information provision system, provided it is properly operated, is a nationally cooperative channel that is advanced even on a global scale. All that remains is for all citizens together to add usability and interactivity that are appropriate for the modern digital society. This is not a task for the National Tax Agency alone, but an open social issue in which every citizen should participate as a stakeholder.<\/p>\n\n\n\n